brainX

Software Info

Package: BASIC

1. CRM Information

In the "CRM Information" area, all relevant data about the brainX installation is displayed.

FieldDescription
CRM VersionThe version number of the currently used brainX version.
Last Updated OnDate when brainX was updated to the displayed CRM version. See also Update Information.
Booked LicensesNumber of booked licenses
Available LicensesNumber of still available licenses
Booked Storage (MB)Display of the size of the booked storage space in megabytes (MB). Note: not relevant for on-premise installations.
Available Storage (MB)Display of the remaining free storage space in megabytes (MB).
License valid untilDate until which the IonCube license is valid. Note: date only available for on-premise installations. Not displayed for cloud installations.

2. Logs

Note

This area is exclusively available for brainX GmbH and customers using a brainX on-premise installation!

When software problems occur in the brainX system, corresponding entries and error messages are written to log files.

Note

The log files are only relevant for server administrators and require appropriate expertise to interpret.

For on-premise installations where brainX GmbH does not have access to the system, the log files can be passed to brainX GmbH for analysis, e.g. to identify a malfunction.

The various log files, such as php_error.log and sql.log, are listed individually.

To view a log file, simply click on the name of the log file. After clicking on the filename of a log file, the file is opened in a popup.

In the upper right of the popup there are two actions:

  • Action icon "Refresh" (icon "two semicircles") → The file view is refreshed.
  • Button "Autorefresh" → After clicking the button, a flyout menu opens in which the time interval can be set at which the file is automatically refreshed (-- for no refresh, and 2 s, 5 s and 10 s for an interval of 2, 5 and 10 seconds).

basic_setup_software_info_popup_logdatei.pngActions in the popup of a log file

2.1. Log Actions

basic_setup_logs_aktionen.pngLog file actions

The following actions are available in the Logs area:

  • Extended Logging (toggle) → Extended logging is activated to receive more or more detailed logs
  • Actions (button) → The log files selected via checkbox can be deleted
  • Actions per log file (icon "three dots") → The actions "Download" and "Delete" are available separately for each log file

3. Values from php.ini

Note

This settings item is only available for users with the "Admin" rights setting and not for "CustomerAdmin" or "Superuser". An exception applies to customers with an on-premise installation.

This area displays the values from the "php.ini" configuration file of the server.

FieldDescription
date.timezoneThe default timezone used by all date/time functions.
display_errorsSpecifies whether errors should be printed to the screen as part of the output or whether they should be hidden from the user.
error.logName of the file in which script errors are logged.
error_reportingSets the error reporting level.
log_errorsSpecifies whether script error messages should be logged in the server's error log or in the error_log.
max_execution_timeSets the maximum time in seconds that a script is allowed to parse input data, such as POST and GET.
max_input_timeMaximum time that each script is allowed to spend parsing request data.
max_input_varsThe PHP Max Input Vars is the maximum number of variables that the server can use for a single function.
memory_limitDefines the maximum available memory.
post_max_sizeThis configuration setting sets the limit for the total amount of data that a PHP script can receive via the HTTP POST method.
register_globalsThe register_globals directive in php.ini causes all request parameters to be available under their name as variables in the global scope.
safe_modeWhen safe_mode is active, various PHP functions are privileged or restricted.
session.gc_maxlifetimesession.gc_maxlifetime defines the number of seconds after which data is considered "garbage" and may be disposed of.
upload_max_filesizeThe upload_max_filesize directive defines the maximum allowed size for file uploads in PHP.
extensionsDisplay of installed PHP extensions.